(This course is given in German - but with English material and English exercises, in order to be able to successfully attend the exam after the course, which is only available in English by the ISTQB.)

The ISTQB Expert Level Test Management (CTEL-TM) certification (Managing Testing, Testers and Test Stakeholders) comprises 3 parts: 'Strategic Test Management', 'Operational Test Management', and 'Managing the Test Team'. Note that separate certification exams are provided for each part, and all three parts must be achieved to gain full certification in CTEL-TM. An Expert Level Certificate is valid for 7 years.

The ISTQB^® CTEL-TM- Managing the Test Team content within the CTEL-Test Management syllabus considers the people management skills that are a critical part of the Test Manager’s role and necessary to build, develop and lead test teams in organizations. This includes recruitment, setting goals and objectives, individual personalities and roles within teams, performance reviews, motivating and challenging the team and managing distributed teams. Being able to manage across the organization is another core part of the Test Manager’s role including being able to advocate, defend and promote the test team and its contribution to the organization, being able to communicate with stakeholders, advocating quality across the organization and being able to handle ethical issues.

For Part 1 of the CTEL-TM certification, refer to CTEL-TM-STM and for Part 2, refer to CTEL-TM-OTM. All 3 Parts are required to be CTEL-TM certified.